Terms of Service.

01Agreement to these terms

These Terms of Service (“Terms”) are an agreement between you and Buzz Media Digital (“we,” “us,” or “our”). They apply when you visit buzzmediadigital.com, submit a form, respond to one of our ads, or buy or use our services (together, the “Services”).

By using the Services you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use them. You must be at least 18 years old and able to form a binding contract. If you use the Services for a business, you confirm you have authority to bind that business.

If you sign a proposal, order form, or separate written agreement with us, it applies together with these Terms. If the two conflict, the signed document controls for that work.

02Our services

We provide marketing services, including lead generation, paid advertising, social media management, short video production, website and app development, AI assisted marketing, and event marketing. The details of what you get, how long it takes, and what it costs are in your proposal, order, or the offer shown to you on our site.

Custom videos

When we offer a free video preview, it is provided so you can judge the direction before you buy. You are under no obligation to continue. If you order full videos, the number of videos, price, and revisions included are as stated in the offer you accepted. We may make reasonable changes to how we deliver the work.

Changes to the services

We may update, improve, or stop parts of the Services. If a change materially reduces something you paid for, we will work with you in good faith.

03Results are not guaranteed

We aim to deliver quality leads: real people who match your ideal customer, are in your service area, asked for what you sell, and are ready to talk. But lead volume, cost, and quality depend on things we do not control, including your market, price, offer, reputation, how quickly you follow up, seasonality, competition, ad platform rules and algorithms, and your budget.

04Your responsibilities

You agree to:

• give us accurate information and respond to our requests in a timely way,
• have the right to use everything you give us, such as logos, photos, text, music, testimonials, and account access, and to let us use it for your work,
• make sure your business, offers, and claims are lawful and truthful, and that you hold any licenses your business needs,
• follow the laws that apply to how you contact and treat leads, including call, text, and email rules, do not call lists, consent requirements, and privacy laws, and
• keep your account passwords and access safe.

05Ad platforms and third parties

Our ad work runs on third party platforms such as Meta (Facebook and Instagram), Google, and others. Those platforms have their own terms, advertising policies, and review processes, and they can reject ads, limit delivery, or suspend accounts at any time. We follow them in good faith but are not responsible for a platform’s decisions or outages.

Some industries and topics, such as housing, credit, employment, health, and politics, face extra restrictions on these platforms. Tell us if your business is in a restricted category.

Unless we agree otherwise in writing, ad spend is separate from our fees and is paid to the platform or as set out in your proposal.

06Leads and lead data

When we collect leads for you, we act as your service provider. We collect the information people submit through the ads and forms we run for you and deliver it to you. From the moment you receive a lead, you are responsible for how you store, use, and protect it, and for following applicable laws.

You are also responsible for the notices and consents needed to contact those people, and for honoring their opt out and deletion requests. Our lead forms include a link to our Privacy Policy. If your own policy must also appear, tell us and we will add it.

We may use information about how campaigns perform, without identifying individual leads, to improve our services and to create reports and examples.

07Calls, texts, and emails

By giving us your phone number or email address, you agree that we may contact you about your request and our services by phone call, text message, and email, including with automated technology. Consent is not a condition of buying anything.

Text message terms

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out, or HELP for help. You can also email tyson@buzzmediadigital.com.
• Carriers are not liable for delayed or undelivered messages.
• See our Privacy Policy for how we handle mobile information.

08Fees and payment

You agree to pay the fees stated in your proposal, order, or offer. Unless the written terms say otherwise, invoices are due when stated on the invoice, fees already paid are not refundable, and late amounts may be paused or charged a reasonable late fee where the law allows. You are responsible for any taxes, except taxes on our income. We may pause work while an invoice is overdue.

09Ownership and licenses

Your materials

You keep ownership of what you give us. You give us a license to use, copy, and adapt it as needed to perform the Services for you.

Our work

We keep ownership of our website, tools, templates, methods, and anything we created before or outside your project. Unless we agree otherwise in writing, once you have paid in full for a deliverable, such as a final video, you may use it for your own business marketing. Parts that include third party material, such as stock footage or music, may carry that provider’s license limits.

We may show the finished work in our portfolio and case studies unless you ask us in writing not to.

Feedback

If you send us ideas or feedback about the Services, we may use them without obligation to you.

10Using our website

You agree not to:

• break the law or violate anyone’s rights,
• submit false, misleading, or someone else’s information,
• interfere with or attempt to break into the site or its security,
• use bots, scrapers, or automated tools to collect data or submit forms, or
• copy or resell our content or services without permission.

We may suspend or block access if we believe these rules are broken.

11Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED. SOME PLACES DO NOT ALLOW CERTAIN DISCLAIMERS, SO PART OF THIS MAY NOT APPLY TO YOU.

12Limits on liability

TO THE FULLEST EXTENT THE LAW ALLOWS, BUZZ MEDIA DIGITAL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES WILL NOT EXCEED THE FEES YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or willful misconduct.

13Your indemnity

You agree to defend and reimburse us for claims, losses, and reasonable costs (including attorney fees) brought by a third party that come from your content, your business or products, your offers and claims, how you contact or treat leads, or your breach of these Terms or the law.

14Ending the relationship

You can stop using the Services at any time. Either of us may end an engagement by written notice as stated in your agreement, or immediately if the other seriously breaches these Terms. Fees owed for work done remain payable. Sections that by their nature should continue, such as ownership, payment, disclaimers, liability limits, and indemnity, survive ending.

15Governing law and disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law rules. Before filing a claim, please contact us and give us 30 days to try to resolve it informally. If that does not work, claims must be brought in the state or federal courts located in Colorado, and you and we consent to those courts.

16General

• Changes. We may update these Terms. The date at the top shows the latest version. If a change is material, we will tell you in a way that fits the change. Continuing to use the Services after a change means you accept it.
• Whole agreement. These Terms, the Privacy Policy, and any signed agreement are the full agreement between us about the Services.
• If part is unenforceable, the rest still applies.
• No waiver. Not enforcing a right now does not give it up later.
• Assignment. You may not transfer these Terms without our consent. We may transfer them in a merger, sale, or reorganization.
• Electronic notices. You agree we may give you notices by email or on our site.

Contact us at tyson@buzzmediadigital.com or 719.371.1632.